Most owners comparing SureFlap reviews want one thing: a reliable sureflap microchip cat flap that lets their own cats come and go while locking out neighbourhood stray cats. We supply and professionally install the genuine Sure Petcare cat flap and pet door range across Dubai, Abu Dhabi, and all seven UAE emirates — fitted into sliding glass door inserts, replacement double-glazed panels, wooden doors, and walls.
Models We Supply & Fit: Standard Microchip, SureFlap DualScan & Large SureFlap Pet Door
1) Standard SureFlap Cat Flap with Microchip Identification: Unlocks only when it reads your cat’s 15-digit ISO FDX-B vet microchip. 2) SureFlap DualScan Cat Flap: Scans both entry and exit, ideal for multi-cat homes where one cat has outdoor access and an indoor-only cat must stay inside. 3) Large SureFlap Pet Door: Essential for any cat over 4 kg (including Maine Coons, Ragdolls, and large British Shorthairs) and small dogs, featuring a built-in curfew timer.
Glass & Double-Glazed Installation with the SureFlap Mounting Adaptor
When fitting a SureFlap cat door into tempered or double-glazed glass, a circular CNC cut-out is required at the factory before toughening. We install every glass unit with the official circular SureFlap mounting adaptor to seal the perimeter against UAE summer heat and dust. For thick villa block walls, we add interlocking SureFlap tunnel extender segments for a clean, weatherproof passage.
UAE Vet Chip Compatibility (15-Digit ISO FDX-B)
Every UAE veterinary clinic implants the same 15-digit ISO FDX-B microchip standard, and every SureFlap model we fit reads it natively — no collar tag is needed. Our guide to circular glass mounting adapters explains how the flap is sealed into glass, and our SureFlap, PetSafe and Closer Pets comparison covers how the brands differ.
Frequently Asked Questions About SureFlap Installation
Does a SureFlap microchip cat flap work with UAE vet microchips?
Yes, all UAE veterinary clinics use the 15-digit ISO FDX-B microchip standard, which pairs with your SureFlap in seconds on installation day.
Which SureFlap model do I need if my cat weighs over 4 kg?
Any cat over 4 kg needs the larger SureFlap Pet Door so it can walk through comfortably without crouching.
How do I set up a SureFlap cat flap and teach it my cat’s chip?
Setting up is a one-button learn mode: press the memory button on the flap so the indicator light flashes, then guide your cat through the tunnel — the flap reads the 15-digit chip as the cat passes and stores it. We complete this pairing with you on installation day and test the lock before we leave. Cats usually need no training beyond a treat on the far side; the flap then unlocks only for registered chips.
Related: microchip cat flap installation · double-glazed glass pet doors · cat flap installation
We fit pet doors across all 7 emirates: Dubai · Abu Dhabi · Sharjah · Ajman · Ras Al Khaimah · Fujairah · Umm Al Quwain.
Message us on WhatsApp: 0524432655 or email admin@petdoorfix.com for a photo quote.
Where a SureFlap Fits: Glass, Doors and Walls
A SureFlap fits the same four openings as the rest of our range, with one extra detail at the glass. Sliding doors take a made-to-measure insert that lifts out at move-out and never touches the landlord’s glass, while fixed and double-glazed panels are replaced with a factory-made unit. For glass the flap needs a circular CNC cut-out made in the factory before toughening, sealed with the official circular mounting adaptor, which closes the perimeter against heat and dust. Wooden doors take a cut opening, and thick villa block walls take interlocking tunnel extender segments that bridge the full depth of the wall. Whatever the opening, the chip reader is the same, and no collar tag is needed.
Choosing Between Standard, DualScan and the Large Pet Door
The Standard Microchip flap unlocks only for your cat’s 15-digit ISO FDX-B vet chip, so your own cats come and go while neighbourhood strays stay out. DualScan scans both entry and exit, and it is the right choice for multi-cat homes where one cat has outdoor access and an indoor-only cat must stay inside. The Large Pet Door is the model for cats over 4 kg, including Maine Coons, Ragdolls and large British Shorthairs, and for small dogs, and it carries a built-in curfew timer. Send us WhatsApp photos of the door and your pet’s breed and size, and we confirm the model, the route and your emirate’s next visit before anyone travels, so the right flap arrives with the fitter.
Fitting Day: Pairing the Chip and Testing the Lock
Fitting day starts with the route you confirmed at booking. A sliding insert is fabricated on site in about 45 minutes and lifts out again at move-out, while a glazed panel is a two-stage job: a measuring visit first, then a swap of 15 to 30 minutes, with the original glass stored safely inside your home. Pairing the chip is a one-button learn mode: press the memory button so the indicator flashes, guide your cat through the tunnel, and the chip is stored. We complete the pairing with you on installation day and test the lock before leaving, so you see your own cat unlock the flap and no other cat get through. After that a treat on the far side is all the training most cats need, and there is no collar tag to lose.
If your SureFlap flap is chewed, cracked or worn, see our flap repair and replacement service across the UAE.